Iman Faith Malaka

TIC-IT Telecoms

What does your company do?

TIC-IT Telecoms is a leading provider of high-quality IT solutions, specifically for the telecommunications sector. We are a 100% black-owned company with a strong focus on female leadership and hold a Level 1 BBBEE rating. Our team of experts designs and implements secure, end-to-end IT solutions, from physical infrastructure to cloud and enterprise applications. We leverage data analytics and Artificial Intelligence to build business-specific solutions that improve performance and efficiency. We are dedicated to tailoring our services to your specific needs and ensuring a smooth project management experience.

What is your biggest success?

Building Success on Multiple Fronts: We're proud of several significant achievements. Securing a major contract early on and supporting a critical 7 billion Rand product/service for 7 years speaks volumes about our capabilities. However, equally important is our ability to build a strong team with a low turnover rate, especially during challenging times like the pandemic. This combination of strong client relationships, a talented workforce, and resilience has been key to our success over the past 9 years

What has been your biggest hurdle?

Losing a major contract:The past 9 years have been a journey of both triumphs and challenges. Securing a major contract within our first year and supporting a critical 7 billion Rand product/service for 7 years demonstrates the strong foundation we built. While that contract has recently ended due to economic circumstances, the skills and experience we gained position us well for future success