Nobuhle Ncala

Thathilizwe Tiles and Projects

N/A

What does your company do?

Supply and install Tiles, Ceiling, Pavement, Gamazine, Granite, Closets, TV stands, closets and Kitchen units. We basically do house renovations.

What is your biggest success?

- Organization - We are very well organized and tasks are completed efficiently and stay on top of .. - Building a strong team - I built my own team. - Focusing on customers - I prioritize my customers by attending to them as quick as possible when requested to do so. - Ensuring customer satisfaction - I have place terms and conditions to avoid any confusion. - Keeping detailed records - This is the familiarize myself with the financial status of the business. - Implementing marketing strategies

What has been your biggest hurdle?

Employee benefits A client not paying their invoice - I experience that a lot. Funding I sometimes outsource some of my work but have a bit of a challenge in a sense that we end up not agreeing om payments terms for the client. Cashflow Failing to plan