Airhostings
What does your company do?
Hello team! . We are a full-service Airbnb management company that offers property setup, guest communication, professional cleaning, interior design, and education through masterclasses to help others enter the Airbnb industry.
What is your biggest success?
Success means different things to different people. For some, it’s financial gain or personal accolades. But for me, success is measured by the impact we make—especially in the lives of others. That’s why I consider Airhostings’ greatest success to be the creation of employment.
I took a chance on the Airbnb space, and through learning and persistence, I built a company that not only supports travelers but also empowers individuals with meaningful work. Being able to give back in that way—while welcoming guests from around the world to experience Durban—is something I’m incredibly proud of.
What has been your biggest hurdle?
Scaling the business while maintaining a high level of service for both employees and clients was a major challenge. As a female entrepreneur in South Africa, there were additional hurdles, including the pressure of balancing everything on my own. Managing the day-to-day operations while ensuring high standards for guest satisfaction required a lot of time and energy. We also faced challenges from guests who, for various reasons, were unhappy or frustrated, sometimes leading to difficult interactions. It was tough to handle these situations while keeping the business running smoothly and maintaining morale. However, these experiences taught me the importance of resilience, patience, and finding ways to improve both the business and my approach to managing it.
