Souper Troopers NPO188609
What does your company do?
Souper Troopers provides a wide range of services at our service centre, The Humanity Hub, that help people living on the streets of Cape Town work towards financial independence and secure accommodation. Our psychosocial development model, which we call the CAST model, ensures each person is treated as an individual by our dynamic team. It starts with Connection – when they first encounter Souper Troopers, often at one of our workshops; then moves on to Assessment – each person meets with our psychosocial development manager to assess their own needs and plan their journey to independence; the team then Supports them on this journey every step of the way until they feel they have reached the final stage, where their life is Transformed. In some cases, we help the individual reconcile with their family and facilitate a reintegration into their family of origin; other clients need assistance to break substance dependencies before they can reconcile or start a new chapter of their lives; many need help to replace their documents and register for social grants. Every individual gets counselling to facilitate healing from the trauma that is holding them back; many clients choose to enrol in courses that with the help of our funders we pay for so that they can more easily find jobs. In addition, we employ 20 previously homeless people in our own organisation and they fulfil various roles, like intake, client support, or working in our manufacturing arm, where we make our famous African Worry Dolls and package our Dignity blend of coffee. The Humanity Hub is the place people on the street choose to come to when they are ready to claim back their lives.
Everything we do is done within our ethos of Dignity, Love, and Respect, which has been our recipe for success for almost 11 years.
What is your biggest success?
Our single greatest achievement has been launching The Humanity Hub at the beginning of 2021, that has enabled us to employ many of our beneficiaries in our Souper Squad and provide services to thousands more. Having a door on which people in need can knock when they are ready to change their lives and facilities that allow for a wide range of services was a dream come true for me.
What has been your biggest hurdle?
Souper Troopers biggest hurdle over the years has been ensuring sustainable funding to provide our services to our beneficiaries. This has been exacerbated by very limited and erratic financial support from the City of Cape Town despite our incredible success rate and proven track record.