Trouvaille Boutique Day Spa AND REALSKIN
What does your company do?
Boutique Day Spa offering a variety of services in the beauty industry. From spa packages to nails, laser hair removal etc. We have created a sanctuary for rest, relaxation and restoration.
What is your biggest success?
One of the earliest successes was being able to keep afloat during Covid. It was early on in the business and we could get through that time without any lay-offs. Providing a stable, enjoyable work environment is one of our top priorities. We have a very low staff turnaround.
Recently I launched my own proudly South-African skincare brand (professional and retail range). REALSKIN is doing fantastic in the spa.
We have been featured in magazines and a few TV-shows in the past.
What has been your biggest hurdle?
The beauty industry is ever changing and having to stay up to date with the best practices and machines can be very costly. Staying true to the spa’s philosophies and identity leads the way in making decisions on what we should incorporate.
In any business HR can be challenging sometimes- but I believe we have bridged the gap and that our low staff turnover is evidence of happy staff.